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Chapter 3. The Communication Edge > Review of Section III

Review of Section III

Humor Keepers Worth Keeping

(Check those you intend to use)

  • Communicate with substance and style.

  • Good communicators touch their listeners in three ways—their heart, their brain, and their funnybone.

  • Give ‘AhHa’s’ through ‘HaHa’s.’

  • Humorous illustrations provide “attention grabbers” and “memory hooks” for retention.

  • Practice won’t make you perfect, just better.

  • Tell one joke or story a week to every person you have time to talk to.

  • Keep your humor brief and fast-paced.

  • Work at both the set-up and the punchline.

  • Master the pause.

  • Allow yourself to be silly.

  • Keep using your “winners.”

  • If you must use sexual, ethnic, or questionable humor, keep it off the job.

  • Use a “humor sandwich”—Tell it serious; tell it funny; tell it serious.

  • Keep your humor on target—Use the common transition statements, “Speaking of…” or “That reminds me of…”


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