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Chapter 5. Making Humor Work During Chan... > Reframe Discomfort With Humor—Laught...

Reframe Discomfort With Humor—Laughter Or Resistance?

Change always brings uncertainty. Some companies have found ways to use humor to attack that uncertainty head on. In the “Laugh Spot” of an engineering department bulletin board, a company comedian posted this sign:

The Six Phases of a Project

1. Enthusiasm

2. Disillusionment

3. Panic

4. Search for the Guilty

5. Punishment of the innocent

6. Reward and honor for the non-participants


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