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Chapter 12. The Spoken Word Language and... > Effective Language Is Understandable

Effective Language Is Understandable

"Now as you all know, the contract had been set to be cost-plus at 150K, but we were OBE'd. Then getting a firm MA on the RFQ has been like going through max q. We're in the same bind as on our MRQT program, where NAVFLIBTOB pulled the plug as we'd gotten the QZKT-2 on line and our realization in 257 up to viable levels." Now take out your pencils, as we're going to have a little quiz later.

The spoken word in business and government is abundant with jargon, acronyms, abbreviations, and technical terminology that frequently baffle members of the audience. Such professional shortcuts are useful in communicating with peers but become traps when not everyone knows them nor acts to clarify what has been said.


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