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PERSUASION POINTERS

  1. Be the first to give service, share information, or give concessions.

  2. In negotiations, be the first to make a concession, but keep it small and make sure the other side reciprocates before you concede again.

  3. At home and at work, be the first to offer help to neighbors and colleagues. The goodwill created will enable you to enlist their support later when you really need it.

  4. When appropriate, use the rejection-then-retreat strategy by asking for more than you expect to receive. Your apparent concession calls for reciprocation.


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