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Chapter 5. First Impression, Best Impres... > MIRRORING, PACING, AND LEADING

MIRRORING, PACING, AND LEADING

When people have deep rapport, the body language on both sides is synchronized in the same way a baby's heartbeat becomes synchronized with that of his or her mother.

Mirroring

Often when two people are talking, they will move into virtually identical postures. Without really being aware of it, they will cross their arms or sprawl back in a chair, each forming a virtual mirror image of the other.


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