The AMA Handbook of Business Letters > Credit and Collection Letters > Collection Letters - Pg. : Creative Edge

Table of Contents

This Book

The AMA Handbook of Business Letters

The AMA Handbook of Business Letters

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Contents

Table of Contents

Preface to the Third Edition

Preface to the Second Edition

Preface to the First Edition

Pt. : I The Basics

Pt. : II The Letters

Ch. 7. Sales, Marketing, and Public Relations Letters

Ch. 8. Customer Service Letters

Ch. 9. Credit and Collection Letters

Letter Requesting Commercial Credit

Credit Information Letters

Letters Announcing Credit Policy Change

Returned-Check Letters

Credit Bureau Complaint

Credit Reference Letters

Letter Denying Credit

Letters Granting Credit

Letter Raising Credit Limit

Letter Clearing Disputed Items

Stop-Payment Letter

Collection Letters

Credit-Suspension Letter

Letter Reinstating Credit

Letters Accepting Partial Payment

Letter Acknowledging Payment

Letter About Deposit Due

Letter to Lender to Renegotiate Payment Terms

Letter from Customer About Billing Error

Ch. 10. Letters to Vendors and Suppliers

Ch. 11. Personnel Letters

Ch. 12. Transmittal Letters

Ch. 13. Confirmation Letters

Ch. 14. Request Letters

Ch. 15. Replies

Ch. 16. Permissions Letters

Ch. 17. Social, Personal, and Miscellaneous Letters

Pt. : III Appendixes

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Collection Letters

Sample Letters 9.20 through 9.30 are examples of collection letters.

Sample letter 9.20. Letter serving as first reminder after monthly statement (block format).

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