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Chapter 9. Evaluate Feedback

Your discussion of giving and receiving feedback, the final step of the Strategic Communication Model, should begin by explaining how improvement in presentation skills is based on realistically evaluating feedback from target audiences and trusted colleagues. After discussing the value of feedback, move on to the four parts of teaching the feedback process:

  1. How to give feedback

  2. How to solicit feedback

  3. How to receive feedback

  4. How to evaluate yourself: the Credibility Test


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