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MY STORY

Working with a U.S. client to prepare for a major presentation to be given in Europe, I worried about everything that could possibly go wrong. I even suggested that his support team transport his visual aids on CD-ROM, on disk, on transparencies, and in hard copy. They laughed at my paranoia, but they humored me.

The competition arrived with one copy of their presentation; their computer crashed; they had to send a follow-up team on an overnight flight to rebuild the presentation at the last minute.


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