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MY STORY

One of my goals with this book is to help you avoid wandering into the training quicksand where I have occasionally found myself. This is one of those quicksand stories:

A prestigious educational institution hired me to train a large number of staff employees from a wide range of functional areas. The client assured me that all my participants gave presentations regularly and that they would easily assimilate my material and perform with a high level of proficiency. "And, oh, by the way, we don't have very much money, so could you train forty-eight people in two days?"


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