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EXAMPLES OF COURSE DESIGN

It's hard to say which is worse—a class that is too big or one that is too small. I have had some of both, but, surprisingly, the problem with each is basically the same: People won't talk to you if there are too many or too few participants in the room.

My magic numbers are twelve to twenty-four participants in a series of half-day classes with lots of time to divide them into small groups for their actual presentations. For example, in an ideal situation, you would be allocated nine half-day sessions to train twenty-four management-level employees (Exhibit 2.1). But you might be asked to present "refresher" training to twentyfour experienced account executives in a half day (Exhibit 2.2). Of course, this is not a best-case scenario because the participants don't have time to present individually, but it might create follow-up opportunities. We'll also look at a class of twelve entry-level participants in one full day (Exhibit 2.3).


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