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ACKNOWLEDGMENTS

ACKNOWLEDGMENTS

I developed the material in this book over a twenty-year period, practicing and refining it while working with thousands of people who were preparing and delivering thousands of presentations. Each of these people influenced what you read here. I appreciate their trust in me and their enthusiasm for my process of building presentation skills. This book would not have been possible without the collective experiences of all those clients. I hope they learned as much as I did.

In addition, I would like to thank:

My colleagues at Emory University, Deborah Valentine and Dr. Molly Epstein, for their professional and personal support

My professional associates in The Association of Business Communication and the Management Communication Association for their contributions to the impressive body of knowledge on communication

Michael Hales, who created the original opportunity that led to the contract for this book

AMACOM Books, for recognizing the importance of communication skills training

My editor, Jacqueline Flynn, who read every word of this manuscript, modeling the careful consideration for audience analysis and detail that this book teaches

The reviewers, Maurice E. White, Marcia B. Riley, and Judith Covington, for their insightful comments

My first speech teacher at Centenary College, Ruth Alexander, who taught me about the power of speech

My mentor and friend, Dr. Paul R. Timm, whose encouragement and editorial suggestions on this project were invaluable

My father, Grandison Kemp Bienvenu, who died on April 8, 1999, as I was writing this manuscript but who would have read every word, and my mother, Mackie Turner Bienvenu, who will read every word with her magnifying glass

My daughter, Hillary Reine Tolle, who is my greatest inspiration because she is proud that I am her mother. I have to live up to that.

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