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Chapter 8. Writing opinionated messages > Positive message guidelines

Positive message guidelines

To write an effective positive message, follow these guidelines:

  • State the good news clearly. Stating information clearly helps the reader understand the reason for sending the message.

  • Provide the reader with detailed facts. Without understanding exactly why he or she is receiving a positive message, the reader might disregard your intentions.

  • Summarize your main point. Restating your main point in the letter’s closing emphasizes the positive tone of the message.


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