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Chapter 19. Course summary > Business Writing

Business Writing

Unit 1

In this unit, you learned about basic writing skills and how to write clear contracts, memos, reports, or letters. You discussed the common pitfalls to avoid when writing. Then, you examined the writing process and how it’s used to construct well-defined ideas and focus on a specific audience. You learned how to choose the right words and create effective sentences. You also learned about the three types of sentences: simple, complex, and compound. Finally, you discussed the guidelines for writing effective paragraphs.

Unit 2

In this unit, you learned how to write business reports and letters. You also discussed writing opinionated messages, including apology letters, negative messages, and persuasive messages. Then, you examined the components of a properly formatted business letter.


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