• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint

Exercises

1: Prepare a checklist of “dos and don’ts” for writing a good business report.
2: Place the following features in the correct order, as they would appear in a business letter.

Salutation

Date

Signature block

Letter body

Heading

Closing

Inside address

3: A letter’s inside address identifies the recipient. True or false?
4: Let’s say you’re drafting a letter to a customer to explain why their automated phone system has been upgraded. Consider the following sentence:

We decided to change systems to ensure accessibility to your financial information.

From the following choices, select the most appropriate replacement for this sentence.

  1. The decision to change systems was made to ensure accessibility to your financial information.

  2. We decided to change systems to ensure accessibility.

  3. Changing systems was necessary for your continued accessibility to financial information.

5: Write an overdue payment reminder and share it with the class. The reminder should be in the form of a business letter.




PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint