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Verbal communication

Your voice often indicates whether you are nervous, which might affect how a listener perceives your credibility. Being able to control your voice and communicate in a pleasing way attracts and maintains listeners’ attention. There are three vocal characteristics you can control to become a more effective speaker: volume, rate, and pitch.

Volume is a vocal characteristic you need to tailor to the environment. Room size, number of listeners, and external noise all influence the volume of your voice. Make sure your listeners can hear everything you say.


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