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Handling feedback

Although modesty is a desirable trait, it is often makes it difficult for employees to accept a compliment from their supervisors. If you find yourself on the receiving end of positive feedback, begin your acceptance with a simple “thank you.” Express your regard for your supervisor and explain why the compliment is important to you. If anybody should share in the positive feedback, be sure to tell your supervisor so that your colleagues can be recognized.

Unfortunately, not all feedback from your supervisor will necessarily be positive. If you are the recipient of constructive feedback, take the opportunity to learn from the situation. Ask your supervisor which areas you can work on to improve your performance. Listen to everything your supervisor has to say rather than acting defensively or trying to shift the blame to others. If you feel that the criticism is unjust, try to understand how your supervisor has perceived the situation. Keep in mind that perception varies from person to person. Perhaps your performance has been outstanding but your supervisor has not been made aware of your achievements. If you cannot find anything to change about your performance, make an effort to open the lines of communication with your supervisor and be your own cheerleader. Your supervisor cannot reward you for a superior effort if he or she is unaware of your accomplishments.


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