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Exercises

1: Watch the movie clip and then answer the following questions.

Who in the given discussion is a collaborator?

Was Phyllis able to get across her idea?

2: Watch the movie clip and then answer the following questions.

What is Brett's communication style?

How did Brett feel?

3: In the following scene, Carlene (supervisor) and Pam (subordinate) are seated at the table in Carlene’s office.

Carlene: You were awfully quiet in the meeting, Pam. I wanted to give you a chance to share your opinions with me.

Pam: Well, I've reviewed both options, and I really think that Terry's plan was the best. Sonya gave us lots of information but not a lot of facts about the effects of her proposal. With Terry's plan, we know exactly where we stand at all times.

Carlene: Would you be more willing to consider Sonya's suggestions if you had more data?

Pam: Yes, probably. It sounded like a workable plan, but there just weren't any facts to support it.

Which communication style does Pam demonstrate?

Did Pam consider facts and data when making a decision?

Why do you think Pam did not volunteer her opinions in the meeting?

4: In the following scene, John (subordinate) and Phyllis (supervisor) are seated at the table in John’s office.

John: …and that's why I've decided to go with Sonya's proposal.

Phyllis: How does your team feel about that?

John: There's some opposition, but I'm sure I can win them over. Sonya's proposal really is the best.

Phyllis: You're confident of that?

John: Well, as confident as I can be, I guess. Her presentation was the best, and besides, we need to go ahead and get started on stage two of the plan. Time is money, you know.

Which communication style does John demonstrate?

What are the characteristics of John's communication style?

5: What is your communication style?
6: On the right side, explain how you would deal with each of the following communications styles

Collaborator

Contributor

Inquisitor

Director




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