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Part VI: Colleagues and subordinates > Unit summary: Colleagues and subordinate...

Chapter 19. Unit summary: Colleagues and subordinates

Topic A In this unit, you learned about the guidelines for communicating with colleagues. You also learned how to present your ideas to your colleagues and how to respond to your colleagues' ideas.
Topic B Finally, you learned about how best to apologize to a subordinate. You then learned about the appropriate tactics for refusing a subordinate’s request. You also learned about how to dismiss a subordinate.



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