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Chapter 23. Handle questions effectively > Responsibilities during a question-a...

Responsibilities during a question-and-answer session

As the presenter, you have two responsibilities during a question-and-answer session:

  • The first responsibility is to answer the questions of your audience as well as you can. Use the questions, as an opportunity to make sure your message is clear.

  • The second responsibility is to not waste the audience's time. To do so, you must regulate the question-and-answer session, so the information remains relevant to your topic and useful to the audience. You’ll need to answer questions with the interest of all your audience members in mind. Therefore, you should make sure that you or an audience member does not move the discussion on to an unrelated topic, and do not let any one issue dominate the discussion, unless it is of interest to the majority of the audience.


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