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Exercises

1: Read the following scene. Nathan (Account Executive) is conducting a question-and-answer session during his presentation. Nathan should be standing. Carla (Account Executive) is sitting. She is an audience member.

Nathan: (friendly) What other questions do you have? (seeing that Carla has a question) Yes, what’s your question?

Carla: (energetic) Well, I’m really concerned about how we approach any new changes. I know I’ve been here for five years, and we’ve tried several times to implement plans similar to this one, and they just haven’t worked out. In fact, one of the changes actually caused productivity to plummet, and the employees were very frustrated. In the end, we just ended up going back to the old system (Nathan interrupts).

Nathan: (encouraging) I see your point about the difficulties of implementing changes. We have laid out a thorough plan for implementation and have made provisions to aid employees throughout the transition.

What type of an audience member is Carla?

2: Create a presentation on “Nutrition” and share your presentation with the class. The presentation should only last between three and five minutes but be sure to conduct a question-and-answer session before the conclusion.

The instructor will divide the class into three groups. Each group will be assigned a role to play, either “hostile,” “rambling,” or “personal agenda.” When the question-and-answer session for the “Nutrition” presentation begins, ask questions in the role you’ve been assigned.




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