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Exercises

1: Watch the movie clip and then answer the following:

What kind of question did Dana ask?

2: While making a presentation, you are asked a question you cannot answer. What is the best way to handle this situation?
  1. Admit that you do not know the answer

  2. Try to answer the question in the best way you can

  3. Redirect the conversation in a different direction

  4. Engage the person in discussion




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