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Chapter 4. Online Writing Style > Creating an Effective Document Structure

Creating an Effective Document Structure

Readers cannot easily visualize the size or complexity of an online document because they view only one window of text at a time. Both the absence of hard copy to reveal the document’s general dimensions and the small window size also create challenges for readers. These challenges combine to make it difficult for readers to see how various topics are related.

Readers who must retrace their steps or move forward with no clear idea of where they are going are easily frustrated. To reduce the risk of reader disorientation, help readers visualize the structure of your online document.


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