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  1. Using Rick's procedure analysis as a base, revise the classroom disruption procedure. Write a flowcharted procedure that will resolve the open issues in the first draft and will streamline the procedure as a whole. Exchange revised procedures and critique a partner's revision.

  2. Obtain a procedure sample from a business or an organization in your community. Critique that procedure orally for your class according to the principles discussed in this chapter.

  3. Analyze some of the policies you may find in your school's bulletin. Do they fulfill this text's criteria for policies?


  1. Convert the accompanying sample draft procedure into a logical flowcharted procedure that adheres to the principles discussed in this chapter. You should note that this draft procedure is not organized by the logic of its actions, but by another criterion: responsible person.



    It is the policy of this contractor to provide medical treatment to employees injured while working at a corporate facility, to take all necessary actions which will eliminate work-related hazards, and to develop methods to achieve these goals.


    This procedure specifies the appropriate actions to be taken, following an occupational injury or illness to a contractor employee.


    Occupational injury or illness: Any injury or illness that occurs or is alleged to have occurred in the course or as a direct result of an employee's work assignment

    Investigation report: A study and subsequent report of pertinent information necessary to determine the accident cause and corrective actions necessary to prevent a recurrence

    Serious injury: Any occupational injury that precludes the injured from returning to his or her regular work assignment and/or identified as a reportable injury for inclusion on OSHA Form No. 200

    Recordable injury: Any occupational injury resulting in one or more of the following:

    1. A full shift's absence from work

    2. Any amputation

    3. Any fracture

    4. Any medical procedure exceeding first aid measures, e.g., suturing

    5. Any loss of consciousness

    Travel on company business: Any authorized travel or temporary assignment, outside the main headquarters


    The procedure describes actions needed to provide adequate medical treatment for injuries received by employees while in the course of their regular work assignment; establishes investigation and reporting systems necessary to compile information for use in the prevention of accidents and to supply information to appropriate state and federal agencies as required; and establishes a recording system of all job-related injuries.


    1. Injured Employee

      1. If physically possible, inform supervisor immediately of a job-related injury or illness.

      2. Provide supervisor with pertinent information regarding accident.

      3. If traveling on company business, advise cognizant manager of accident or injury as soon as it is practical.

      4. Work according to safe working practices established in training.

    2. Other Employees

      1. If injured employee is physically unable to report accident, advise cognizant manager of injury immediately.

      2. If able, provide assistance to injured employee.

      3. If a witness to the accident, provide supervisor with pertinent information regarding same.

    3. Cognizant Manager of Injured Employee

      1. Advise Project Manager, Manager of Safety, and Manager of Personnel of accident or injury immediately.

      2. Assist Personnel Department in securing medical attention if required.

      3. Complete Record of Occupational Injury or Illness form and forward copies of same to Manager of Personnel and Manager of Safety.

      4. Conduct investigation of accident within 24 hours, forwarding copies of investigation report to Manager of Personnel, Manager of Safety, and Project Manager.

      5. Identify and implement corrective actions required to prevent recurrence of accident.

    4. Personnel Manager

      1. Maintain emergency medical procedure for Project office.

      2. Maintain pertinent emergency notification and health information for all project participants.

      3. Secure emergency medical care for job injuries as required.

      4. Distribute pertinent accident or injury information to appropriate company organizations.

    5. Manager of Safety

      1. Assist in accident investigation.

      2. Review and approve corrective action required to prevent recurrence of accident.

      3. Inspect area to ensure corrective actions identified have been implemented.

      4. Maintain OSHA Form No. 200 and make appropriate entries to same.



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