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Chapter 1. Professionalism and Problem S... > Professionals And Professionalism - Pg. 2

Professionalism and Problem Solving 2 Despite all this difficulty, Susan had to report progress. She had to have something to say for the category "Extraordinary Achievement," and preferably, it should have something to do with Pur- chasing's support of Engineering. So she wrote this: "Purchasing supported Engineering's crane replacement project by finding an in-state supplier within 24 hours of Engineering's request." An impressive accomplishment and true as far as it went. But what Susan knew, as others did not yet, was that the in-state crane was actually inadequate for ITE's needs and that, furthermore, no firm decision to buy the crane could result without long negotiations with the supplier. Susan also knew that if management read her report quickly, her statement would gain her points. But she suspected that when the rest of the story came out, her reports would never be read so casually again. She decided after some thought that she simply couldn't report an "extraordinary achievement" this quarter, so she left the category blank. She further decided that until she actually had something extraordinary to report, she would continue documenting all ongoing efforts to sup- port Engineering for her own file. Small consolation in the short run, but a sound strategy in the long run. Having made this decision, Susan felt a little better and finished her outline rather easily. But she made one decision before going on to her next chore: on days like this, instead of pastrami, she'd order roast beef. Professionals And Professionalism The word professional has come to mean several things. People talk, for example, about the dif- ference between amateur and professional sports. Amateur athletes may be the best in the world, winners of gold medals in the Olympics and in world championships, but they are not considered professionals until they accept their first checks for what they do.