Concept Over Process (COP) is a rapid analysis tool. (See Chapter 21, “Concept Over Process,” which is entirely devoted to this idea.) People are going to view technology as either a necessary expense or a value-add within your organization. Your ability to help others perceive technology as a valuable contributor to the organization’s success is critical in making you indispensable.
COP provides a methodology for helping you see where the greatest positive impact exists. Then it’s up to you to develop the skills necessary to make that a reality.