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Chapter 20. Make Yourself Indispensable > Never Blame, and Always Have a Correc...

Never Blame, and Always Have a Corrective Plan

Sometimes things go wrong. This is inevitable. When this happens, don’t pass the blame on. Most business executives understand that mistakes happen. What they struggle with is an unwillingness to take responsibility and then move forward with a corrective plan.

I recently spoke to a group in which my message was to work with passion and to work decisively toward a solution. If you do so, when you make a mistake, you might find that you can correct it before anybody notices.


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