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Chapter 7. Communication Skills > Verbal Communication

Verbal Communication

Of the two primary means of communication covered in this chapter, basic writing is the simplest to master. Verbal communication is much more difficult. The reasons are obvious:

  • Verbal communication is live— There is little chance for mistake and revision. You cannot move or edit the spoken word.

  • Public speaking of any type is ranked by many Americans as a fear greater than death— Many are, in fact, more afraid of being asked to give a public presentation than they are of dying. This is remarkable but true. And the fear manifests itself in ways that are damaging to a career.


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