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Chapter 1. Meeting the Challenges of the... > Trend 7: Organizational Shifts

Trend 7: Organizational Shifts

As more and more organizations move away from older hierarchical models, newer models are taking shape. A focus on speed, quality, innovation, and customer service is prompting organizations to explore new structures and new ways of doing business that work best for them, their workers, and their customers. And that changes almost everything.

Shifts in structure play out in many different ways.


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