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Part 1: Introduction > Developing New Skills for the Future

Chapter 3. Developing New Skills for the Future

It’s an exciting time for experienced professionals hungry for new challenges and opportunities. Workplace trends and issues are raising the bar for what it takes to be successful in the field today, requiring new skills and new approaches to work. This is especially true if you are a midcareer professional or someone entering training, HRD, or workplace learning and performance after years of work in another field. Not only do you need to master the core skills within your area of interest; you also need to be alert for new technologies, ideas, and practices and you must know which of those are most appropriate and useful for the clients and organizations you serve.

The role of training professionals and performance consultants is clear: We must be ready to help our companies implement change, redesign processes, accelerate learning, and introduce new technologies. More than anything, however, we must be there to help manage the soft side of change—the human factors and behaviors that ultimately determine whether a company’s change efforts or quest for a healthier bottom line are successful.

—Richard Koonce, speaker, writer, and career coach



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