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Chapter 3. Developing New Skills for the... > Roles and Competencies for Organizat...

Roles and Competencies for Organization Development

In Info-Line: Organization Development: What Trainers Need to Know, Stephanie Gordon-Cady and Kathleen Ryan (1988), noted that “the consultant’s role changes with each project and within the phases of a project” (p. 10). Certainly, the diverse projects and issues that OD practitioners work with today drive this point home more than at any time in the past. Here are the critical roles for OD professionals, as listed by Gordon-Cady and Ryan (p. 10):

  • technical or process expert

  • information specialist

  • trainer/educator

  • joint problem solver

  • identifier of alternatives

  • linker of resources

  • fact finder

  • process counselor

  • objective observer/reflector.


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