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Copyright

Copyright

© 2001 by the American Society for Training & Development.

All rights reserved. Printed in the United States of America.

No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. For permission requests, write to ASTD, Publications Department, Box 1443, Alexandria, VA 22313-2043.

Ordering information: Books published by ASTD can be ordered by calling 800.628.2783 or 703.683.8100, or via the Website at www.astd.org.

Library of Congress Catalog Card Number: 2001087853

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