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Chapter 26. Watch Your Body Language > Maintain Eye Contact

Maintain Eye Contact

Eye contact can be tricky. Looking directly into someone’s eyes can be seen as hostile and even rude in some cultures. However, avoiding contact indicates sneakiness and the need to avoid disclosure. The solution is “soft eye contact.” Look at the person’s cheek, forehead, nose, chin, or mouth. They think that you are looking directly at them but you avoid direct eye contact.

When addressing a group, regularly look around the room and make eye contact with someone for a few moments, then move on. Use short, frequent glances, but don’t stare. Everyone will think you are paying attention to them and you will seem to be in control of the room.


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