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Learning Objectives For:

Learning Objectives For:

DEVELOPING AS A PROFESSIONAL

The objectives for Developing as a Professional are listed below. They have been developed to guide you, the reader, to the core issues covered in this book.

The Objectives of this book are:

1) To help you take your job seriously and believe that what you do is important

2) To describe appropriate behavior in business and social situations

3) To show you how to present yourself professionally

4) To develop good oral and written communication skills

5) To help you maintain good professional relationships with co-workers and customers

6) To teach you how to improve your job skills

7) To demonstrate how to handle tough situations

Assessing Your Progress

In addition to the learning objectives, Crisp Learning has developed an assessment that covers the fundamental information presented in this book. A 25-item, multiple-choice and true-false questionnaire allows the reader to evaluate his or her comprehension of the subject matter. To buy the assessment and answer key, go to www.courseilt.com and search on the book title, or call 1-800-442-7477.

Assessments should not be used in any employee selection process.


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