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Who is the Reader?

In order to write for your reader, you need to know something about him or her:

What does your reader do? What are his or her primary job responsibilities?

How will your document help the reader do his or her job easier/faster/ better/with less stress?

How much does your reader know about your topic?

How well does your reader understand topic jargon?

What will compel the reader to read your document?


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