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Part V: Cope with Challenges > Defuse Conflict

Chapter 43. Defuse Conflict

A true professional knows how to handle and defuse conflicts skillfully and picks battles carefully. Some issues are important to pursue and get resolved immediately. Other issues just need to be overlooked.

Often, conflicts are related to people’s work styles. You may be a conscientious, perfectionist type, preferring quiet time to carefully think through your work. Someone in your work area may be a more social type, wanting to verbalize her thinking. Rather than seeing her style as “wrong,” try to view it as different from yours. Her behavior may annoy you because it interferes with your desire for quiet, but she is not personally “out to get you.”


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