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Part III: Act Like a Professional > Communication Checklist

Chapter 30. Communication Checklist

What are your attitudes about listening? Answer Yes or Seldom to each question.

  1–4 seldom answers: You are applying excellent listening skills.

5–8 seldom answers: You are doing well but could improve in some areas.

9–12 seldom answers: Practice helps; try applying new listening skills.

13–16 seldom answers: You could use some coaching or listening instruction.




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