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Part III: Act Like a Professional > Communicate Professionally

Chapter 24. Communicate Professionally

Think about misunderstandings you have had in the past—with family members, with friends, with co-workers or supervisors or customers. Most of those misunderstandings probably would not have occurred in the first place if clear and thoughtful communication had preceded the misunderstanding.

It is not easy to communicate well; however, each time you have an effective exchange, you should compliment yourself. Then analyze the situation and try to isolate the ingredients that led to success.


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