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Part III: Responding to Questions > The “Positive Twist” Approach

Chapter 14. The “Positive Twist” Approach

All questions should be answered in a positive manner wherever possible. Even when the reality of a situation may have been less than positive, you should try to find positive aspects and emphasize those. Never lie, but downplay negative disagreements. For example, if you generally disagreed with everything your supervisor said or did, you should not say “I am just glad to be out from under her. She was completely clueless about how to run a department.”

Instead, you should consider, “My supervisor and I did not always agree on every issue nor did we totally agree on the direction the department should take each and every time. However, after voicing my opinions, if she decided to go in a certain direction, I would always work toward the success of that direction.”


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