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Chapter 2. Researching the Company > Anticipated Questions

Anticipated Questions

About Customers

“How would you deal with an unhappy or unsatisfied customer?”

“How would you find out if our products are what the customer needs?”

“What process would you use to solicit customer input concerning our products?”

About Employees

“We value the input of our employees. As a human resources professional, how have you demonstrated this same philosophy where you currently work?”

“How do you foster respect among the employees of your work unit?”

“How do you encourage employees to make their own decisions?”


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