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Case #2: Unprepared

It is Saturday morning and Miguel is reflecting back on his second week with Ace Tech. Everyone has been helpful and friendly and Miguel feels proud to be associated with such an impressive group of professionals. But he is deeply concerned over what happened just before he left work Friday. His superior, Jane Shafer, called him into her office and said he would replace Alice Redley as head of the accounts receivable department starting Monday morning.


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