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Notes

  1. See, for example, M. P. Heller, “Money Talks Xerox Listens,” Business Month (September 1990): 91–92; and W. Clay Hammer and Ellen P. Hammer, “Behavior Modification on the Bottom Line,” Organizational Dynamics (Spring 1976): 3–21.

  1. Steven Kerr, “On the Folly of Rewarding A, While Hoping for B,” Academy of Management Journal, 18 (1975), 769–783.


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