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Chapter 2. Mapping the Route or We Do Choose

Chapter 2. Mapping the Route
or We Do Choose

The wisest of insights that can be gained by any man or woman is the realization that our world is not so much what it is but what we choose it to be.

—Statement made by a wise individual—or if it wasn't, it should have been.

A number of years ago I, C. Manz, worked as a retail clothing salesperson during a Christmas holiday break from college. One particularly hectic day I observed a woman, amidst a mob of customers, looking through piles of casual slacks. She was obviously very frustrated, and grumbled as she worked her way through the piles. I had been straightening the pants between helping what seemed to be an endless onslaught of customers and I noted that the woman's method of searching was, much to my dismay, essentially to destroy slacks by throwing them on the floor or stuffing them in other piles as she continued her search. Finally, she turned to a customer nearby and commented, in obvious displeasure, that the slacks were in a totally disorganized mess, and she could not find the size she needed. At this point, being a bit tired and irritable myself and having watched her undo a substantial amount of my work, I turned to her and said, “You know why they're a mess, don't you?” She looked at me, obviously surprised, and thought a few moments and said, “I suppose because of impatient, pushy ladies like me.”


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